Return Policy

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**Easy 2-Day Return Policy**

We want you to be fully satisfied with your Lupista purchase. If for any reason you're not happy with your order, you can return it within 2 days of receiving it.

**Return Conditions:**

- Items must be **unused**, in their **original packaging**, and in **resellable condition**.

- Please ensure the product is undamaged and in the same condition as when it was delivered.

**How to Return an Item:**

1. Contact us at **hello@lupista.com** with your order number.

2. Once your return request is processed, we’ll provide further instructions.

**Return Shipping:**

- Customers are responsible for return shipping costs, unless the item is defective or we made an error in your order.

- We recommend using a trackable shipping service to ensure your return reaches us safely.

**Refunds:**

- Refunds will be processed to the **original payment method** once we receive and inspect the returned item.

- Please allow up to 7 business days for the refund to appear in your account, depending on your payment method.

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